swift 3 SF314-55G. Laptop won’t turn on.

Ravi6181
Ravi6181 Member Posts: 4 New User
edited November 2021 in Swift and Spin Series
My laptop has run into a weird issue. When I press the power button, the display won't turn on at all, and the blue power LED light starts blinking very slowly (3 seconds on, 3 seconds off). It keeps on blinking until I force shut down the power via battery pin on the back of the laptop. Even when I plug in the charger, the charging indicator LED will also blink in sync with the power LED when I turn on the laptop. I've tried holding the battery pin for 30+ seconds, still no improvement.Acer swift 3 i5 8th gen 512GB SSD. Please help.

Answers

  • What is the exact model? Example SF315-52-58VH. Have you tried resetting the battery?
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  • Ravi6181
    Ravi6181 Member Posts: 4 New User
    The model no is SF314-55G.Same thing happened 3-4 months back and at that time this battery reset method worked for me but this time it’s not working. 
  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    So did you do the wait times when resetting the battery? With everything disconnected and the system shut down press and hold the reset for 15-30 seconds. Release and wait for 15-30 minutes (fairly important since it gives enough for residual power to bleed off) then plug the power in. Wait for the battery full indication before turning it back on. If you go through the whole procedure you can pretty much be assured the battery has had it's data reset and if it's still acting up the battery may have failed.
    The slow blink tells you that the system thinks it's in a sleep mode, which might happen automatically if the battery thinks it's very close to empty...
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  • Ravi6181
    Ravi6181 Member Posts: 4 New User
    @billsey I have already followed those procedures but it has not worked for me. Now after resetting the battery multiple times a strange this is happening, while turning on, only keyboard light will glow for 2-3 seconds and then then the system will shutdown instead of turning on and i will have do that battery reset thing again to start the laptop upto this step. 
  • OK! Access the bios and then press the f9 and then f10 keys.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • Ravi6181
    Ravi6181 Member Posts: 4 New User
    Hey mate, since the issue was unresolved so i send it to acer care centre, they are saying that there is some issue with I/O hardware. So can you please let me know about the I/O hardware and how much it will cost in case i want to replace it.As they don’t have the parts with them and they are unaware of that. 
    Thank you.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Ravi6181,

    Contact acer tech support,

    https://www.acer.com/ac/en/US/content/service-contact


    OR book the unit for repair service,

    https://customerselfcare.acer.com/CS2/#/

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    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)