Should I change my Battery? Acer Aspire E5-575G

gsduwadi
gsduwadi Member Posts: 62 Enthusiast WiFi Icon
edited November 2021 in Aspire Laptops
Laptop shuts down unexpectedly when battery reaches less than 60%.
   










Battery report

COMPUTER NAME DESKTOP-Windows 10
SYSTEM PRODUCT NAME Acer Aspire E5-575G
BIOS V1.47 09/06/2018
OS BUILD 18362.1.amd64fre.19h1_release.190318-1202
PLATFORM ROLE Mobile
CONNECTED STANDBY Not supported
REPORT TIME 2020-03-10 13:18:26

Installed batteries

Information about each currently installed battery
BATTERY 1
NAMEAS16A8K
MANUFACTURERLGC
SERIAL NUMBER3732
CHEMISTRYLION
DESIGN CAPACITY40,880 mWh
FULL CHARGE CAPACITY17,958 mWh
CYCLE COUNT -

Recent usage

Power states over the last 3 days
START TIME STATE SOURCE CAPACITY REMAINING
2020-03-08 12:58:15 Active Battery 97 % 8,191 mWh
13:05:30 Active AC 84 % 7,081 mWh
13:21:13 Suspended 96 % 8,074 mWh
14:05:09 Active AC 94 % 7,957 mWh
14:05:09 Active Battery 94 % 7,957 mWh
14:06:13 Suspended 92 % 7,782 mWh
14:55:13 Active Battery 93 % 7,796 mWh
14:55:13 Active AC 93 % 7,796 mWh
14:57:19 Active Battery 95 % 7,972 mWh
16:04:58 Suspended 10 % 876 mWh
19:30:37 Active Battery 62 % 11,972 mWh
19:36:55 Active AC 46 % 9,037 mWh
20:08:55 Active Battery 99 % 19,243 mWh
21:01:43 Active AC 13 % 2,599 mWh
21:39:40 Active Battery 54 % 10,424 mWh
22:04:31 Active AC 9 % 1,708 mWh
22:33:06 Active Battery 53 % 10,293 mWh
23:11:55 Suspended 13 % 2,540 mWh
23:13:20 Active Battery 19 % 2,029 mWh
23:16:27 Active AC 10 % 1,066 mWh
23:16:42 Suspended --
23:17:52 Active AC 2 % 219 mWh
23:36:01 Active Battery 55 % 5,738 mWh
23:51:33 Active AC 22 % 2,307 mWh
2020-03-09 00:19:32 Active Battery 73 % 7,621 mWh
00:42:41 Active AC 7 % 686 mWh
00:43:00 Suspended --
00:44:18 Active AC --
01:11:08 Suspended 51 % 5,358 mWh
09:46:41 Active Battery 53 % 5,548 mWh
09:58:18 Active AC 24 % 2,511 mWh
10:29:12 Active Battery 61 % 6,322 mWh
10:44:04 Suspended 31 % 3,256 mWh
11:23:07 Active Battery 37 % 3,811 mWh
11:23:53 Battery changed Battery --
11:23:53 Active Battery --
11:23:53 Active AC --
11:24:32 Suspended --
11:25:49 Battery changed AC 42 % 3,081 mWh
11:25:49 Active AC 42 % 3,081 mWh
11:25:49 Active Battery 42 % 3,081 mWh
11:35:56 Active AC 11 % 774 mWh
11:36:06 Suspended --
11:37:41 Active AC 3 % 219 mWh
12:00:25 Active Battery 71 % 5,183 mWh
12:17:37 Active AC 28 % 2,015 mWh
12:23:48 Suspended 48 % 3,504 mWh
13:10:27 Active AC 1 % 44 mWh
13:11:42 Active Battery 7 % 438 mWh
13:11:48 Active AC 7 % 423 mWh
13:38:04 Active Battery 79 % 4,774 mWh
13:38:21 Active AC 79 % 4,774 mWh
14:02:56 Active Battery 79 % 4,760 mWh
14:10:00 Suspended 77 % 4,672 mWh
15:32:11 Active Battery 100 % 5,898 mWh
15:34:49 Battery changed Battery --
15:34:49 Active Battery --
15:34:49 Active AC --
15:34:53 Battery changed AC 90 % 5,314 mWh
15:34:53 Active AC 90 % 5,314 mWh
15:34:53 Active Battery 90 % 5,314 mWh
15:38:02 Suspended 80 % 4,745 mWh
15:39:10 Active Battery 75 % 4,438 mWh
15:43:08 Suspended 60 % 3,548 mWh
16:15:12 Active Battery 53 % 3,110 mWh
16:16:05 Active AC 50 % 2,964 mWh
16:51:45 Active Battery 87 % 5,125 mWh
17:16:54 Active AC 65 % 3,840 mWh
17:28:06 Active Battery 226 % 13,330 mWh
17:43:57 Active AC 160 % 9,446 mWh
17:55:12 Suspended 227 % 13,374 mWh
17:56:37 Active Battery 96 % 12,921 mWh
18:07:05 Active AC 25 % 3,343 mWh
18:09:01 Suspended 35 % 4,672 mWh
19:53:36 Active Battery 107 % 14,454 mWh
20:02:57 Suspended 97 % 13,140 mWh
20:24:29 Active Battery 95 % 12,790 mWh
20:54:07 Active AC 35 % 4,789 mWh
21:51:42 Suspended 106 % 14,337 mWh
22:41:11 Active AC 43 % 6,351 mWh
22:42:23 Active Battery 46 % 6,818 mWh
22:42:47 Active AC 46 % 6,731 mWh
23:24:54 Active Battery 91 % 13,432 mWh
23:37:14 Active AC 77 % 11,359 mWh
23:52:46 Active Battery 97 % 14,293 mWh
2020-03-10 00:10:08 Active AC 71 % 10,424 mWh
00:26:04 Active Battery 91 % 13,374 mWh
00:41:57 Suspended 69 % 10,205 mWh
03:14:57 Active AC 69 % 10,118 mWh
04:07:54 Active Battery 95 % 13,841 mWh
04:14:57 Suspended 95 % 13,841 mWh
11:12:48 Active AC 93 % 14,264 mWh
12:03:31 Active Battery 117 % 17,943 mWh
12:12:46 Suspended 102 % 15,710 mWh
12:43:36 Active AC 46 % 8,322 mWh
12:57:16 Active Battery 77 % 13,812 mWh
12:59:22 Active AC 72 % 12,965 mWh
13:02:43 Active Battery 79 % 14,220 mWh
13:06:10 Active AC 72 % 12,965 mWh
13:18:25 Report generated AC 92 % 16,440 mWh

Battery usage

Battery drains over the last 3 days
START TIME STATE DURATION ENERGY DRAINED
2020-03-08 12:58:15 Active 0:07:1413 % 1,110 mWh
14:05:09 Active 0:01:032 % 175 mWh
14:55:13 Active 0:00:00--
14:57:19 Active 1:07:3984 % 7,096 mWh
19:30:37 Active 0:06:1815 % 2,935 mWh
20:08:55 Active 0:52:4886 % 16,644 mWh
21:39:40 Active 0:24:5145 % 8,716 mWh
22:33:06 Active 0:38:4940 % 7,753 mWh
23:13:20 Active 0:03:069 % 963 mWh
23:36:01 Active 0:15:3233 % 3,431 mWh
2020-03-09 00:19:32 Active 0:23:0967 % 6,935 mWh
09:46:41 Active 0:11:3729 % 3,037 mWh
10:29:12 Active 0:14:5129 % 3,066 mWh
11:23:07 Active 0:00:4537 % 3,811 mWh
11:23:53 Active 0:00:00--
11:25:49 Active 0:10:0632 % 2,307 mWh
12:00:25 Active 0:17:1143 % 3,168 mWh
13:11:42 Active 0:00:05-15 mWh
13:38:04 Active 0:00:16--
14:02:56 Active 0:07:041 % 88 mWh
15:32:11 Active 0:02:37100 % 5,898 mWh
15:34:49 Active 0:00:00--
15:34:53 Active 0:03:0810 % 569 mWh
15:39:10 Active 0:03:5715 % 890 mWh
16:15:12 Active 0:00:532 % 146 mWh
16:51:45 Active 0:25:0922 % 1,285 mWh
17:28:06 Active 0:15:5166 % 3,884 mWh
17:56:37 Active 0:10:2871 % 9,578 mWh
19:53:36 Active 0:09:2110 % 1,314 mWh
20:24:29 Active 0:29:3759 % 8,001 mWh
22:42:23 Active 0:00:231 % 87 mWh
23:24:54 Active 0:12:1914 % 2,073 mWh
23:52:46 Active 0:17:2226 % 3,869 mWh
00:26:04 Active 0:15:5222 % 3,169 mWh
04:07:54 Active 0:07:02--
12:03:31 Active 0:09:1515 % 2,233 mWh
12:57:16 Active 0:02:065 % 847 mWh
13:02:43 Active 0:03:267 % 1,255 mWh

Usage history

History of system usage on AC and battery
BATTERY DURATION AC DURATION
PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
2020-03-05-- 1:00:50-
2020-03-06-- 0:29:16-
2020-03-07-- --
2020-03-083:33:24- 2:11:13-
2020-03-093:19:11- 5:02:30-

Battery capacity history

Charge capacity history of the system's batteries
PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY
2020-03-0518,031 mWh 40,880 mWh
2020-03-0618,119 mWh 40,880 mWh
2020-03-0718,002 mWh 40,880 mWh
2020-03-0815,370 mWh 40,880 mWh
2020-03-0910,150 mWh 40,861 mWh

Battery life estimates

Battery life estimates based on observed drains
AT FULL CHARGE AT DESIGN CAPACITY
PERIOD ACTIVECONNECTED STANDBY ACTIVECONNECTED STANDBY
2020-03-05-- --
2020-03-06-- --
2020-03-07-- --
2020-03-081:08:08- 3:01:13-
2020-03-090:41:34- 2:47:23-
Current estimate of battery life based on all observed drains since OS install
Since OS install 1:16:34- 2:54:18-

​//Edited the content to add model name.   ​

Comments

  • gsduwadi
    gsduwadi Member Posts: 62 Enthusiast WiFi Icon

    Graph of Battery Usage.

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited March 2020
    YES your battery is shot and definitely needs replacing. Screen below is for compatible batteries for your model, yours are highlighted in red. To maximize your new battery life, fully charge it BEFORE turning on your computer then unplug the power and let it drain to just under 10%, plug back in and recharge to 100%. Do this every couple of months and never let your battery completely discharge.

    Please click YES if I have answered your question 


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • gsduwadi
    gsduwadi Member Posts: 62 Enthusiast WiFi Icon
    How can we know that the battery is original or duplicate?
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited March 2020
    gsduwadi said:
    How can we know that the battery is original or duplicate?

    Unless you stand there and watch it being made you won’t know. Anything you buy online may be a copy but not very likely in this case. That question is not one anybody here can really answer, I can only advise you to buy from a reputable source with a good return policy, or buy it directly from Acer. I have given you the details of the battery you need, so now it’s up to you

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    @gsduwadi please click YES as I have clearly answered your question, thank  you

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • gsduwadi
    gsduwadi Member Posts: 62 Enthusiast WiFi Icon
    andylb said:
    gsduwadi said:
    How can we know that the battery is original or duplicate?

    Unless you stand there and watch it being made you won’t know. Anything you buy online may be a copy but not very likely in this case. That question is not one anybody here can really answer, I can only advise you to buy from a reputable source with a good return policy, or buy it directly from Acer. I have given you the details of the battery you need, so now it’s up to you

    Thank you for your kind information. I will let you know the battery which i buy and how it performed in my case. So the other people looking for this problem find it helpful.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Don't forget to condition your new battery before first use. 
    To maximize your new battery life, fully charge it BEFORE turning on your computer then unplug the power, use your computer and let it drain to just under 10%, plug back in and recharge to 100%. Do this every couple of months and never let your battery completely discharge.

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • I only recommend that you purchase a new battery that has the same voltage as the old battery.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    @egydiocoelho I already posted above the correct batteries from the Service Guide my friend


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • INES24
    INES24 Member Posts: 1 New User
    edited November 2021
    ANYONE HERE FROM THE PHILIPPINES? MY BATTERY IS ALREADY DEAD AND I'M FINDING IT HARD TO FIND A STORE THAT SELLS LEGITIMATE ACER BATTERIES
  • @INES24 What is the exact model? Example an515-55-58vh.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Miyu
    Miyu Member Posts: 5

    Tinkerer

    INES24 said:
    ANYONE HERE FROM THE PHILIPPINES? MY BATTERY IS ALREADY DEAD AND I'M FINDING IT HARD TO FIND A STORE THAT SELLS LEGITIMATE ACER BATTERIES
    i’m from the philippines and i’m also having a hard time looking for stores that sell legit acer batteries. laptop model e5-576G