Acer Predator Helios 300 - Is this temperature normal?

mysrgc
mysrgc Member Posts: 4 New User
edited September 2019 in Predator Laptops
Its been 2 weeks I`ve started to playing games on acer predator helios 300 but When i was playing the game, i noticed a temperature under my fingers.And i opened the predator sense.GPUs temperature was normal but CPUs temperture was more tha 90. Is that normal.It was like that at the first times too.Don`t ask about the "experimental games".This is my way of tricking myself.It says "mysrgc , you are not an gaming addict ".

Answers

  • Jack22
    Jack22 ACE Posts: 4,092 Pathfinder
    @mysrgc
    Yes, its normal because Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • mysrgc
    mysrgc Member Posts: 4 New User
    Thanks for answer but this heat makes me feel uncomfortable .What can I do to make the computer warm up less?
  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    mysrgc said:
    Thanks for answer but this heat makes me feel uncomfortable .What can I do to make the computer warm up less?
    Read the 2nd pinned post for most of your queries.
    Trying to do my best here - Your happy Predator owner =)!
  • Jack22
    Jack22 ACE Posts: 4,092 Pathfinder
    @mysrgc
    Try cooling using cooling pad or can use Thermal paste to reduce the heat

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Zelmel
    Zelmel Member Posts: 22 Networker
    What is your fan setting? Auto or custom?
    i would recommend set manually in the Predator sense that when you gaming use custom fan running at 80 percent speed. 
    I have done some thermal test myself, I noticed our Predator sense auto fan speed does not “auto” that efficiently. 
    Max fan is not needed as per my own test. 
    I owned acer Predator Helios 300 2019 version too. On the coolboost as well. 

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2019
    mysrgc not normal at all especially if its the 2019 model its pre undervolted shouldnt even go over 80 send it back asap to get it repasted you have a bad stock paste application check if they would use the thermal paste you could provide to them if so get some kryonaut and get them to apply it (properly)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • wfrbrn
    wfrbrn Member Posts: 2 New User
    4,500 RPM custom fan for CPU and GPU. Turn Coolboost on. Use cooling pad or put a book under when gaming.
  • Shantanu7
    Shantanu7 Member Posts: 3 New User
    Mine goes above 85+, I'm super worried whether my motherboard will get damaged
  • Shantanu7
    Shantanu7 Member Posts: 3 New User
    Hey, I found a solution to system temp problem, as I have posted above my system temps used to go 85C+, what I did was went in bios and reset the bios to initial settings, after that my system temps went max 74C on max fan, you can try this out,hope it helps!
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Shantanu7 no need to revive old threads i suggest if you have issues to open a new thread and you should optimise windows properly undervolt it further with ts (if previously undervolted n stock) check here  if still needed repaste it with kryonaut or similar if you can without voiding your warranty or get acer to repaste it with stock paste and make sure the back its lifted at all times 2/3 inches for a proper airflow


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Predator0365
    Predator0365 Member Posts: 3 New User
    Hello guys,

    the solution to this problem is very simple and it’s solved here: https://www.reddit.com/r/GamingLaptops/comments/nafsop/cpu_heating_issues_with_predator_helios_300_solved/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
  • Predator0365
    Predator0365 Member Posts: 3 New User
    mysrgc said:
    Its been 2 weeks I`ve started to playing games on acer predator helios 300 but When i was playing the game, i noticed a temperature under my fingers.And i opened the predator sense.GPUs temperature was normal but CPUs temperture was more tha 90. Is that normal.It was like that at the first times too.Don`t ask about the "experimental games".This is my way of tricking myself.It says "mysrgc , you are not an gaming addict ".

    Predator0365 said:
    Hello guys,

    the solution to this problem is very simple and it’s solved here: https://www.reddit.com/r/GamingLaptops/comments/nafsop/cpu_heating_issues_with_predator_helios_300_solved/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
    It’s not normal actually when the temperature goes above 90 degrees. I have been suffering for more than one year now and the solution is very simple. It’s just adjust the CPU frequency once plugged in.
  • GokulRam
    GokulRam Member Posts: 7

    Tinkerer
    my system temperature is more than CPU temparature at all given times. This is at idle without playing games.


  • lannister91
    lannister91 Member Posts: 1 New User
    GokulRam said:
    my system temperature is more than CPU temparature at all given times. This is at idle without playing games.



    I have the same problem. Even changing the thermal paste and thermal pads the problen persists, the temperature is really high for normal use. 
  • Predator111
    Predator111 Member Posts: 2 New User
    When i was playing the game, i noticed a temperature under my fingers.And i opened the predator sense.GPUs temperature was normal but CPUs temperture was more tha 95C+. Is that normal.
  • KBJ
    KBJ Member Posts: 1 New User
    mysrgc said:
    Its been 2 weeks I`ve started to playing games on acer predator helios 300 but When i was playing the game, i noticed a temperature under my fingers.And i opened the predator sense.GPUs temperature was normal but CPUs temperture was more tha 90. Is that normal.It was like that at the first times too.Don`t ask about the "experimental games".This is my way of tricking myself.It says "mysrgc , you are not an gaming addict ".
    You can always try ThrottleStop software to underclock your cpu I can play apex legends and keep GPU and CPU temps at 70C fans on normal with boost and on a raised laptop tray. System temp still gets up to 80C but all in all feels better. Im running a 2k monitor also

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