ACER ICONIA 484G64NS or 6120 Dual Screens - WITH Ghost Touches PROBLEM

gmrosa
gmrosa Member Posts: 3 New User

HELLO I HAVE ONE ACER ICONIA 6120 (DUAL SCREEN TOUCHBOOK)

SOMETIMES THE UPPER SCREEN HAS THE PROBLEM OTHER USERS DESCRIVE "AS GHOST TOUCH " ( YOU CAN SEE A VIDEO AT http://www.youtube.com/watch?v=2wId1grvtuM).

IT SEEMS TO BE A VERY COMMON FAILURE IN THIS MODEL.

IN SHORT : SOMETIMES THE TOUCH SCREEN RESPONS TO SEVERASL RAPIDS ERRATICS CLICKS IN THE RIGHT SIDE  OF THE SCREEN WITHOUT ANY INTEREACTION OF THE USER.

MY QUESTIONS IS IF YOU HAVE A SOLUTION  LIKE YOU DID TO ICONIA W 500 AT SUPPORT PAGE (http://acer--uk.custhelp.com/app/answers/detail/a_id/9872/~/erratic-clicks-in-lower-right-corner-of-the-screen-on-the-iconia-tab-w500)

 

THANKS YOU VERY MUCH IN ADVANCE

 

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    try press and hold Keyboard Button on the left side of the notebook for 4 seconds

  • gmrosa
    gmrosa Member Posts: 3 New User

    THANKS FOR YOUR ANSWER. I TRIED , IT WORKS FOR A MOMENT , IT SEEMS IT RESET TOUCH BUT AFTER A MOMENT THE PROBLEMS APPEAR AGAIN . I FOUND IN A BLOG A POSIBLE SOLUTION (http://iconiadual.blogspot.com.ar/2013/01/solucion-iconia-ghost-touch-problem.html) IT SUGGEST TO OPEN THE UPPER SCREEN AND ISOLATE WITH TAPE THE TOUCH SCREEN TO LCD . TO PREVENT ELECTRIC STATIC .  WHAT DO YOU THINK ? THANKS IN ADVANCE 

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    i think that you should not so that and contact Acer service to help with the issue

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