Does anyone have a recovery drive made for ACER Predator HELIOS 300 PH 315-52

DenebnebulaDenebnebula Member Posts: 3 New User
Like the title says I am looking for the recovery partition that comes with ph 315-52 . Unfortunately my usb drive that I made got damaged and not working.

FAQ & Answers

  • William_mk2William_mk2 Ally Posts: 1,237
    Denebnebula

    Inside your computer hdd, there is a place called recovery partition.    Using the recovery partition which is present on your computer hard disk drive you can always reload windows. 

    You  can always  do a refresh and reset.   These are steps to do the refresh and reset .. 


    click on start - settings - update and security - recovery - reset this pc - get started 

    or 

    on start - type here to search - type reset this pc - click on reset this pc on the top  - click on get started 

    It will show you keep my files and remove every thing


    chose keep my files 
    chose the account - type the password - click on local reinstall - click on reset 
    It will be in progress.. 
    login to computer and start using the computer. 

    If it is still not working 

    click on start - settings - update and security - recovery - reset this pc - get started 
    chose remove everything 
    click on local reinstall - just remove my files - click on reset  - It will be in progress


    If you do refresh ( keep my files ) -  all your personal files like pictures, music , documents , videos  will still be intact.   Only the applications will be lost 

     

    If you do reset  ( remove everything )  - you are doing a factory default.   It will become like a day one computer.    It will wipe out everything and take your computer to day one like a new computer. 

    If it is still not working you have to follow these steps to access the recovery partition. There are two alt keys on the keyboard.  If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar.  The alt key on the right side will be looking like alt, alt gr or alt car.  Turn off the computer.  Hold the alt key on the left and tap f10 continuously.   It will go to repair mode.  If it is not going to repair mode, turn off the computer.  Turn on the computer.  Hold the right alt key ( alt gr or alt car or alt )  and then tap f10 continuously.   It will go to repair mode. 

     

    You can click on troubleshoot - reset this  pc -   It will show you keep my files and remove everything.   You can proceed with reloading of windows..


    If it is still not working then please visit the website - support.acer.com - chose your country - click on shop.   Alternatively,  on the top right corner you can find the phone no to contact Acer store.    You can order the recovery media through them. 


    You can even order the recovery media by going to website - support.acer.com - chose your country - click on shop.   On the bottom of screen you can click on erecovery media - enter the snid and order the recovery media

    Hit 'Like' if you find the answer helpful! 
    Click on 'Yes' if the comment answers your question!

    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • tttttttttt Member Posts: 1,249 Overclocked Contributor
    @Denebnebula

    Unless you have used other programs that wiped out your original HDD/SSD together with the recovery partition, it should be still there. 

    At bootup, while still in black screen, hold down ALT+ Fn keys and keep tapping F10 key until you see the Restore Menu.

    If it is still there:

    Troubleshoot->Reset This PC

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