battery stuck on critical low battery then not charging - nitro 5 AN515-54

System
System Member Posts: 4,569 Seasoned Practitioner WiFi Icon
This discussion was created from comments split from: battery stuck on critical low battery then not charging.

Answers

  • GaRbIxD99
    GaRbIxD99 Member Posts: 1 New User
    Have you found any solution? I'm having the same problem and mine is also a nitro 5 AN515-54
  • Coqui13
    Coqui13 ACE Posts: 2,216 Pathfinder
    hey GaRbIxD99, have you tried a battery pinhole reset? it might need a new battery so why don't you try contacting your local Acer support to have the unit diagnose and you can now for sure @ same time it will be repaired under warranty for you?

    click for email.
    Good luck!



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  • Seeba95
    Seeba95 Member Posts: 1 New User
    edited September 2021
    I have the same problem that the battery marks the led in orange on my laptop acer nitro 5 an515-54-59UV-1
    1% appears (charging), it does not have a battery icon or hole to reset with a clip on the cover.

    I need help here, Thank you.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Seeba95,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​