My notebook isn't starting nitro 5 AN515-54-528V

Ibius
Ibius Member Posts: 3 New User
edited September 2021 in Nitro Gaming
Acer nitro 5 AN515-54-528V

First it won't turn off, i pressed to shut down and it just comes back to the login screen, after a while, it shut down weirdly, so I turn it on again, an them an Acer screen appeared and it turn blue with 2 options, shut down or troubleshooting, on troubleshooting i have 6 things, initialization repair, firmware UEFI configuration, command prompt, system restoration, uninstall updates, and system image recovery. Any of these works, they all just give an error message saying that it couldn't be repaired, pls help

Thread was edited to add model name to the title


Answers

  • @Ibius

    You can try the system restore - chose an earlier date - Restore the computer to an earlier date on which it was working fine and it should work fine.  Click on finish and yes.  Computer will restart and it will load the windows.   You can also initialize the repair and check as the second option. 

    If it is still not working then please try the following steps...

    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug  the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you dont find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug  the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed,  flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt ) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.   Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It  will go to bios. Press f9  once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

     

    It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  



    Click on "Like" if you find my answer useful 

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    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Ibius
    Ibius Member Posts: 3 New User
    @William_mk2 hello, my model doesn't have a pin hole and it's battery is inbuilt, so I hold the power button for a minute, connected the power cable and turned it on, taped f2, in the bios pressed f9 and after f10 it didn't work, it is still with the same problem, it's really late here I will let it rest the night and tomorrow I will try again, if it continues with the problem I will go to a tech support, thanks.
  • @Ibius

    Turn off the computer.    Tap f2 while turning on the computer.   It will go to bios.  
    Tap f9 once - it will show you the screen - load defaults with yes and no - press enter 
    Tap f10 once - It will show you the screen to save the changes - press enter
    computer will restart and it will load the windows. 

    If it is going to windows advanced options  - you can see the six options which you have mentioned earlier
    you will see the option uefi firmware right next system restore, system repair, command prompt, uninstall updates, startup settings
    click on uefi firmware - it will go to bios
    Tap f9 once - it will show you the screen - load defaults with yes and no - press enter 
    Tap f10 once - It will show you the screen to save the changes - press enter

    If it is still not working - on the advanced options - click on startup settings  
    click on restart
    chose 5 or press 5 on keyboard   The option name is enable safe mode with networking   -  It will show you the login screen
    It will go to safe mode with networking.    

    If it is still not working - on the troubleshoot , continue , advanced options screen
    click on troubleshoot - reset your pc 
    chose keep my files  ( Only the applications will be lost ) - click on the user name - type the password 
    click on local reinstall - click on reset
    it will be in progress
    Computer will be loading the windows and it will working fine.. 


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Ibius
    Ibius Member Posts: 3 New User
    @William_mk2

    There isn't an startup settings on advanced options or a reset your PC