Nitrosense application is broken Nitro 5 (AN515-54),

Own_Master_Mad
Own_Master_Mad Member Posts: 6

Tinkerer

edited August 2021 in Nitro Gaming
A few months ago I tied to open the Nitrosense application but It would not but it worked fine before. I have no idea what happened and would like to try and find a fix.

Thread was edited to add model name to the title


Answers

  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @Own_Master_Mad
    could you please tell me model name of device 
  • thecommentator
    thecommentator Member Posts: 1 New User
    Well since @Acer-Erick is listening, I just unboxed my new Nitro 5 (AN515-54), ran all the setup, all AOK. Except that Nitrosense was not preinstalled.

    So from Acer support I downloaded and installed Nitrosense V3.1, no complaints.

    Nitrosense shows up in the Start Menu, and when I click that I get the spinner for about 5 seconds, but Nitrosense window never opens. However, Task Manager says Nitrosense is running.

    If I go to Start Menu again, and click Nitrosense again, now Task Manager shows two instances of Nitrosense. 

    Ideas?
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Own_Master_Mad,

    Try to uninstall and reinstall the application.
  • Own_Master_Mad
    Own_Master_Mad Member Posts: 6

    Tinkerer

    edited August 2021
    Hi @Easwar,

    I have tried but I cannot.
  • Own_Master_Mad
    Own_Master_Mad Member Posts: 6

    Tinkerer

    Hi @Acer-Erick
    Model No. N18C3 I think