My Display Screen is Flickering in pink color for past week, what can be the issue PH315-51

SaiTejaSuggala
SaiTejaSuggala Member Posts: 2 New User
edited August 2021 in Predator Laptops
Is the Issue related to the screen or with the graphics ? 
I have reinstalled and updated the current nvidia drivers.
Model Name : Predator PH315-51
Please let me know what can be done ...

 

Best Answer

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi SaiTejaSuggala,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi SaiTejaSuggala,

    How the display looks in BIOS page ?
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    @aiTejaSuggala check with an external display to see if the same happens and if this only happens under windows might be a software issue as there are many possibilities from the edp cable partly disconnected or damaged a faulty connector on either end or the display itself try a battery powerdrain followed by a bios setup defaults sometimes fixes most bugs either way good luck 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Hkup7fvrDFeA3gw
    Hkup7fvrDFeA3gw Member Posts: 16 Troubleshooter
    Browsing this forum there seems a lot of screen problems with acer products compared to other things.

    I had a recent problem with my screen, it didn't go pink just flickered then went blank.  I tried it on external monitor screen and it worked alright there, then I tried the suggestions from this forum (reinstall, update drivers, check screen from bios) and could determine for sure it was the screen itself.  Couldn't see anything disconnected inside and screens from the internet for my model were out of stock and would cost £150 anyway, so I'm guessing acer repair centre would want at least £200-£300 to replace the screen.

    If you're not bothered about lack of laptop mobility, buy a good monitor on sale to use, it's cheaper than a screen repair and it's not money wasted, as can still be used on other things if laptop develops other internal hardware faults.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi SaiTejaSuggala,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​
  • SaiTejaSuggala
    SaiTejaSuggala Member Posts: 2 New User
    Thank you Easwar. I have tried the above steps, the issue still persists . with an extended monitor display is fine on that monitor . Is the problem because of my laptop screen ?? What can be done here 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    SaiTejaSuggala as i sated above if youre fine on external the issue its either your display the edp cable of the connectors on each end if youre under warranty contact acer support and send it back to get it diagnosed good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/