Acer Nitro AN515-45 with Ryzen 7 5800H question about temperatures

Simeon_Dyakov
Simeon_Dyakov Member Posts: 2 New User
I bought an Acer Nitro 5 AN515-45 today with CPU Ryzen 7 5800H, RTX 3060 GPU and when I opened NitroSense the CPU temperatures were 60-70 degrees. When being idle CPU is still around 60-63 degrees and I tested a game (rome 2) and it got to 91 degrees, is that normal for this model or I should contact the local Acer service? I'm mostly worried about the idle temperatures being around 63 degrees.

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Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,774 Pathfinder
    Answer ✓
    @Simeon_Dyakov
    Visit nearest acer service center for applying new thermal paste on GPU/CPU Chips.
    I know laptop is new but some laptops comes with bad thermal paste
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • GabesNitro
    GabesNitro Member Posts: 32 Die Hard WiFi Icon
    Hi
    i have the i5 model and my temps are 30-40 degrees C on idle . I ran Prime 95 to check the load stability of the system and CPU temps where around 92 -95 degrees C with all 4 cores at 100% for around 2 hours.
    Sadly while the CPU was at full power and + 90 degrees C, I cranked up the fan power in Nitro Sence and they did nothing except increase the noise.
    I placed my hand over the exhausts and the air coming out was cold!?

    Think I might take my laptop to an Acer Center to.


  • Simeon_Dyakov
    Simeon_Dyakov Member Posts: 2 New User

    @GAMING6698 Thank you for your answer, I went to the acer service center but they proposed I send it back to the shop I bought it from so I did. They said that they will check for hardware issue and if there is they will send me new one. So I hope they find the issue because I don't think those temperatures are normal. If anyone else have the same model or experienced similar issues please write, thanks.
  • Buhidma
    Buhidma Member Posts: 22 Networker
    @GAMING6698

    i repasted my laptop and now its playing at 50c to 70c with full power / max settings.
  • JetJet
    JetJet Member Posts: 6 New User
    edited August 2021
    Hi, I am also using a laptop with the same configuration as you and have the same situation as you. Have you fixed the problem, could you update me on the status of your laptop now?