Nitrosense not working on AN515-54

wilhelm333
wilhelm333 Member Posts: 1 New User
Hello. I recently reinstalled Windows 10 on my PC. when I did that, it removed all of the preinstalled acer apps. So I went to the acer website, went to the driver section, typed in my SNID and went an downloaded the Nitrosense software. I extracted it and when I went into the setup, it said it successfully installed, But when I tried to search for Nitrosense in my search bar nothing showed up, even when I clicked on the Nitrosense button on my keyboard it didn't open. I reinstalled it but it does not work. Can anyone help?

Answers

  • Koke
    Koke Member Posts: 72 Devotee WiFi Icon
    Hello Wilhelm333, your problem is probably related to the lack of an .exe file in nitrosense, I've heard of some people installing the predatorsense to solve this issue, anyway there is a general guide to reinstall nitrosense.

    1. First install Revo Uninstaller and uninstall Nitro Sense.
    2. Second, go to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads and download Visual C++ Studio 2015, 2017 and 2019. Download the x64 version. RESTART YOU COMPUTER AFTER THIS.
    3. Third, go to https://www.acer.com/ac/en/US/content/drivers and either type your SNID or S/N in the field, or run the auto detect and copy/paste your SNID into the field. In the Drivers and Manuals section, scroll down until you find the Application section, hit the drop down arrow, and redownload Nitro Sense.
    4. Fourth, using WinRAR or 7zip unzip the Nitro Sense .zip file.
    5. Fifth, open the folder inside the file and use Setup.exe. When it is done hit Finish.
    6. Now hit your Nitro Sense button. Give it a couple minutes and it should launch.

    If you tried those steps, then I recommend you to try with predatorsense, there is a guide:

    (84) Install Predator Sense on Acer Nitro5 (2020) - YouTube

    Hope it works!
    Al igual que tú soy un miembro de la comunidad de Acer, mis respuestas provienen de mis conocimientos y experiencia, pero no soy un trabajador de la marca

    Si mi respuesta fue satisfactoria, te invito a responder si en "¿Esto respondió la pregunta?" - Si la respuesta fue de utilidad pero no cierra el tema siempre puede tener un like
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi wilhelm333,

    What error are you gettting when try to open it ?
  • arvndvv
    arvndvv Member Posts: 1 New User
    Hi, Iam also facing issue with nitrosense, my system is acer nitro an515-54, i have reinstalled windows, and tried to run nitrosense. Now, I found a tutorial where we can install predator sense on nitro, and it worked, now i can control fan speed. May I know if there is any issue in using predator sense in nitro? if there is, can you help me make nitrosense work?
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @arvndvv,

    basically predator sense will not on acer nitro an515-54 is it worked for you.