Legacy Drivers for Predator 17 G9-791 105B v1.12

SporadicThought
SporadicThought Member Posts: 14

Tinkerer

edited August 2021 in Predator Laptops
I logged in to download the touchpad driver today. It has disappeared. There is a banner at the top of the downloads table stating that I should install the I2c driver before installing the touchpad driver. There is no touchpad driver. My touchpad is acting like ***** and using a generic Microsoft driver from 2006. I am using Windows 10 Pro for Workstations.

My question. Why was the touchpad driver (I believe for WIndows 7 x64) removed? How can I find a copy? Does Acer host a driver repository that I can access (I may decide to downgrade to Windows 7 or 8 and access to those drivers would be critical)? Is it typical for Acer to end driver support for its products long before the life of the product ends?

I think Acer is an okay brand, but showing complete apathy for a product after it has sold is a deal-breaker for me. Dell is still supporting devices from before 2000. Not to mention BIOS upgrades that should be released for this product to ensure basic security.

Best Answer

  • SporadicThought
    SporadicThought Member Posts: 14

    Tinkerer

    Answer ✓
    Predator G9-791 shipped with Windows 10 64bit

    Thank you, yes, you are correct.

    You do need to have the Serial IO Drive installed
    I2c driver is installed and working as described.The driver page indicates, upon a banner above the listed drivers, that I should install the I2c driver before installing the touchpad driver.
    The touchpad driver is just the normal Windows 10 version, so they don't have to have a custom one for your machine.
    This is not the case, as this touchpad features technology that wasn't in existence when the Microsoft HID-Compliant Touchpad driver last updated (2006). For that matter, Windows 10 didn't either. Suggesting this driver is, the "normal Windows 10 driver," is absurd. I mean, multi-touch.. in 2006? Finally, touchpads for the masses! However, it took real effort to consistently perform well with edge scrolling technology.
    The sole reason I have created this post is due to the fact that this is NOT a valid driver. Deciding that something was amiss with the driver resulted from spontaneous ghost clicks, scrolling issues, and Touchpad's 'Sensitivity' setting not responding to adjustments. The onset of which is when I clean reinstalled Windows 2 days ago. I have yet to encounter this type of issue except when reinstalling Windows and failing to install the correct driver.
    At this point, I assume that Acer and/or Microsoft removed the driver from their databases and left consumers of a by-gone product sale to grovel in the mud at benevolent software/hardware engineers (P.S. this touchpad works great OOB on many linux kernels).
    I can't be ghost-clicking on others' precious data that I may access with this machine. I guess I'll play Jr. Hardware\Software Engineer for a bit:

    Let's have a look:


    **LATER THAT DAY**
    After trying a lot of ideas and then doing some digging I have found the correct driver on the support page for the G9-793 (https://www.acer.com/ac/en/US/content/support-product/6965?b=1). The answer lay close to where I started. I basically spent 4 hours trying to resolve a driver that was just on the next page over!


Answers

  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    As far as I can tell, the Predator G9-791 shipped with Windows 10 64bit. As such they wouldn't have done Windows 7 drivers for it. You do need to have the Serial IO Drive installed before the touchpad driver can work. The touchpad driver is just the normal Windows 10 version, so they don't have to have a custom one for your machine.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • SporadicThought
    SporadicThought Member Posts: 14

    Tinkerer

    Answer ✓
    Predator G9-791 shipped with Windows 10 64bit

    Thank you, yes, you are correct.

    You do need to have the Serial IO Drive installed
    I2c driver is installed and working as described.The driver page indicates, upon a banner above the listed drivers, that I should install the I2c driver before installing the touchpad driver.
    The touchpad driver is just the normal Windows 10 version, so they don't have to have a custom one for your machine.
    This is not the case, as this touchpad features technology that wasn't in existence when the Microsoft HID-Compliant Touchpad driver last updated (2006). For that matter, Windows 10 didn't either. Suggesting this driver is, the "normal Windows 10 driver," is absurd. I mean, multi-touch.. in 2006? Finally, touchpads for the masses! However, it took real effort to consistently perform well with edge scrolling technology.
    The sole reason I have created this post is due to the fact that this is NOT a valid driver. Deciding that something was amiss with the driver resulted from spontaneous ghost clicks, scrolling issues, and Touchpad's 'Sensitivity' setting not responding to adjustments. The onset of which is when I clean reinstalled Windows 2 days ago. I have yet to encounter this type of issue except when reinstalling Windows and failing to install the correct driver.
    At this point, I assume that Acer and/or Microsoft removed the driver from their databases and left consumers of a by-gone product sale to grovel in the mud at benevolent software/hardware engineers (P.S. this touchpad works great OOB on many linux kernels).
    I can't be ghost-clicking on others' precious data that I may access with this machine. I guess I'll play Jr. Hardware\Software Engineer for a bit:

    Let's have a look:


    **LATER THAT DAY**
    After trying a lot of ideas and then doing some digging I have found the correct driver on the support page for the G9-793 (https://www.acer.com/ac/en/US/content/support-product/6965?b=1). The answer lay close to where I started. I basically spent 4 hours trying to resolve a driver that was just on the next page over!


  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    Not sure if you noticed but there is also a "All" hyperlink that expands the drivers available to download when viewing Acers Driver Download site for your model.

    It usually contains the initial driver releases.
    - Hotel Hero
  • SporadicThought
    SporadicThought Member Posts: 14

    Tinkerer

    Red-Sand said:
    Not sure if you noticed but there is also a "All" hyperlink that expands the drivers available to download when viewing Acers Driver Download site for your model.

    It usually contains the initial driver releases.
    Thank you for the helpful info. I did attempt the 'All' link. Unfortunately, the resultant driver set was identical to the default set.