Got problem with display on my AN517-41-R2DZ

AmarenaMacarena
AmarenaMacarena Member Posts: 7

Tinkerer

Hello again! Found next issue on my PC. 

Got this message after 3-5 days after installing drivers. No matter what version the drivers after that time peroid getting corrupted. If i reinstall it, the cycle begins again. 
Moreover, when I leave my laptop powered on for over an hour the screen goes white and i can't do anything, only hard power off helps. I was hoping that BIOS update will help, but no cigar.

Best Answer

Answers

  • SilvaGi
    SilvaGi Member Posts: 277 Practitioner WiFi Icon
    edited August 2021
    It goes away for a while when you reinstall Adrenalin? I had that same problem on my aspire. Reinstalling windows didn't work either just a head up.
    BTW, perform a clean reinstall if you try...
    Please Click Yes if Ive answered your question.
    Current: Custom Desktop Build (5800X, 16GB, 3070ti)
    Previous: Aspire 5 A515 44 R8RH
    (R5 4500u, 8GB, AMD Radeon Vega 6 iGPU)
    Previous: Nitro 5 AN515 55 (i7,16GB,1650ti)
    Thanks SilvaGi!

  • AmarenaMacarena
    AmarenaMacarena Member Posts: 7

    Tinkerer

    edited August 2021
    Everytime i am performing a clean install. Today the white screen appeared after 3-4 hours. The display was off, suddently it went on and it was white. The system is working normal, because i can hear system sound "under" that white screen.  I'm starting to think that this integrated in cpu graphics card it's somehow damaged. 
  • Oetam
    Oetam Member Posts: 44 Devotee WiFi Icon
    Answer ✓
    Try to uninstall AMD drivers with Display Driver Uninstaller and then try to install new AMD drivers and disable automatic update through Windows 10. 



    https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

  • AmarenaMacarena
    AmarenaMacarena Member Posts: 7

    Tinkerer

    I used this tool for removing drivers- now everything works like a charm. Now I need some time to test, probably tomorow i will perform the nessesary operations. 
  • AmarenaMacarena
    AmarenaMacarena Member Posts: 7

    Tinkerer

    Tested in all kind configuration. Everything is working.
  • Oetam
    Oetam Member Posts: 44 Devotee WiFi Icon
    I am glad to help you  :)