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Predator PT515-52 Screen Pixelation after wake from sleep

NatPhilNatPhil Member Posts: 2 New User
edited July 2021 in Predator Laptops
Hello, I just purchased a new Predator PT515-52 (Windows 10 64bits, with NVIDIA GeForce RTX 2070 Super with Max-Q Design) and I am experiencing screen Pixelation (on open applications such as Google Chrome or Microsoft Store, but there is no issue on desktop background / icons) whenever the laptop wakes from sleep. The pixelation disappears as soon as I press a key or on a mouse click. I saw a similar issue reported few months back (https://community.acer.com/en/discussion/628933/display-is-being-wonky-could-use-some-help-pt515-52 ) but there was no final resolution posted.

As advised by Acer Support I tried to re-install and also update the display driver (using the Windows 10 Device Manager menus) but it did not help. Any further advice ?



Thanks !

FAQ & Answers

  • EaswarEaswar Ally Posts: 5,429
    Hi NatPhil,

    Check in the BIOS are you getting the same in BIOS page.
  • NatPhilNatPhil Member Posts: 2 New User
    Hello, the issue was apparently resolved by updating the NVIDIA driver using GeForce Experience application instead of updating the Display Adapter Driver through the Windows 10 Device Manager.
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