Why the turbo button doesn't work? Helios 300 PH315-52

Ciccio415
Ciccio415 Member Posts: 5

Tinkerer
in Predator Laptops
The turbo button doesn't work anymore, how can I solve?

Answers

  • Tachi13
    Tachi13 Member Posts: 135 Skilled Fixer WiFi Icon
    Hey @Ciccio415

    You can try reinstalling the Predator sense app and check if that worked, before that, Load default settings on the BIOS. Tap F2 while turning on the computer to get into the BIOS setup, go to Exit, load default and then save and exit. then try the Turbo, if it doesn't work, try reinstalling the application, you can find the apps from acer.com, I've brought the link to you. 
    Please click on "Yes" if you find this answer helpful. :):)
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Ciccio415,

    # Try to update the keyboard driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option keyboard driver.
    4. Under the title keyboard driver.
    ​​​
    5. Right click on that option ----> Update all driver under the title keyboard  driver.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
  • Ciccio415
    Ciccio415 Member Posts: 5

    Tinkerer
    Easwar said:
    Hi Ciccio415,

    # Try to update the keyboard driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option keyboard driver.
    4. Under the title keyboard driver.
    ​​​
    5. Right click on that option ----> Update all driver under the title keyboard  driver.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​
    All the keyboard driver are up to date 
  • Ciccio415
    Ciccio415 Member Posts: 5

    Tinkerer
    Tachi13 said:
    Hey @Ciccio415

    You can try reinstalling the Predator sense app and check if that worked, before that, Load default settings on the BIOS. Tap F2 while turning on the computer to get into the BIOS setup, go to Exit, load default and then save and exit. then try the Turbo, if it doesn't work, try reinstalling the application, you can find the apps from acer.com, I've brought the link to you. 
    I'am using throttlestop for undervolting the cpu, could this be the problem?
  • mjcummins
    mjcummins Member Posts: 1 New User
    https://community.acer.com/en/discussion/644287/why-the-turbo-button-doesnt-work-helios-300-ph315-52

    I just had the same problem. But it wasn't the "PredatorSense" app.

    In applications for my system (Predator PT515-51) I found "Quick Access Application" version 3.00.3038

    Installed that and everything is working again.

    Thanks others for heading me into the right direction.

    Cheers

    Michael

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