image

My webcam invert image and video call. Aspire E5-471G

eaintpyae29eaintpyae29 Member Posts: 9

Tinkerer

My webcam shows my image correctly in the display window but when in meetings my displayed image is shown reversed to those in the meeting. I can find no way of flipping the image. Can anyone help?
#credit

Thread was edited to add model name to the title


FAQ & Answers

  • egydiocoelhoegydiocoelho ACE Posts: 78,938 Trailblazer
    what is the exact model? example an515-51-57kz.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • eaintpyae29eaintpyae29 Member Posts: 9

    Tinkerer

    @egydiocoelho
     Aspire E5-471G
  • egydiocoelhoegydiocoelho ACE Posts: 78,938 Trailblazer
    Some antiviruses can reverse the camera. Is there any antivirus installed? What program are you using to hold the meetings?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • eaintpyae29eaintpyae29 Member Posts: 9

    Tinkerer

    @egydiocoelho
    There is antivirus software installed.
  • egydiocoelhoegydiocoelho ACE Posts: 78,938 Trailblazer
    Try uninstalling the antivirus.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • egydiocoelhoegydiocoelho ACE Posts: 78,938 Trailblazer
    Is the problem resolved when uninstalling the antivirus?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • eaintpyae29eaintpyae29 Member Posts: 9

    Tinkerer

    edited July 14
    @egydiocoelho
    No, I uninstalled the antivirus software but it doesn't work. What should I do?
  • egydiocoelhoegydiocoelho ACE Posts: 78,938 Trailblazer
    What program are you using to hold the meetings?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • eaintpyae29eaintpyae29 Member Posts: 9

    Tinkerer

    @egydiocoelho
    What should I do?
  • Joe9844Joe9844 Member Posts: 305 Skilled Practitioner
  • eaintpyae29eaintpyae29 Member Posts: 9

    Tinkerer

    @Joe9844,
    Yes, I mean that. My friends see the un-mirrored version and I see the mirrored one in a video call.
    Where can I find the webcam camera setting?
  • LarryodieLarryodie Member Posts: 237 Practitioner
    Try This.

    How to Turn on the Web Cam On My Acer Laptop
    • Click "Start." Click "All Programs." Select the "Crystal Eye Webcam" folder. ...
    • Select an option from the drop-down menu on the bottom-right corner of the Acer Crystal Eye Webcam application to change the photo resolution.
    • Select the gear icon to change the webcam settings.
  • billseybillsey ACE Posts: 19,634 Trailblazer
    Typically those setting are in the video conferencing software, not anything with the drivers for the camera. If you are using Zoom then change it in Zoom, if using Teams, change it in Teams, etc.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • eaintpyae29eaintpyae29 Member Posts: 9

    Tinkerer

    @Larryodie
    Where can I find "All programs" in start menu?
  • LarryodieLarryodie Member Posts: 237 Practitioner
    Hmmm, I don't see it anymore. But click the 
    Start Button and Scroll through the programs list. 

    Good Luck but listen to Billsey 

    Also you can search on Camera etc in the search box.

  • eaintpyae29eaintpyae29 Member Posts: 9

    Tinkerer

    @billsey
    I tried this way but it didn't work ☹️
  • egydiocoelhoegydiocoelho ACE Posts: 78,938 Trailblazer
    Can you enter the name of the program you are using to hold the meetings?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • eaintpyae29eaintpyae29 Member Posts: 9

    Tinkerer

    @egydiocoelho
    Sorry for late reply.
    I use Microsoft teamsbto hold the meeting.
  • egydiocoelhoegydiocoelho ACE Posts: 78,938 Trailblazer
    Have you checked this setting?
    Configurao da cmera de contedo
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • EaswarEaswar Ally Posts: 3,925
    Hi eaintpyae29,

    If every thing not works I suggest you to contact app tech support (which you are using like google meet,zoom app etc..,).
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