heating issue in acer swift 3x SF314- 510G

Ayyyushhhhh
Ayyyushhhhh Member Posts: 18

Tinkerer
edited June 2021 in Swift and Spin Series
I bought acer swift 3x 5 days ago. It has a decent battery with 6-7 hrs of battery life with location off. But I have a major problem than battery on my product that is of heating. It is heating too much, it can go 55 C even in light usage such as using browser with few pdf open. 

Is it normal or my product is defective? I think my fan is not working , is there any way to check the fan. I used speedfan but it is not showing anyhting.

Thread was edited to add model name to the title


Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    what is the exact model? Example an515-51-58vh.
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  • Ayyyushhhhh
    Ayyyushhhhh Member Posts: 18

    Tinkerer
    Exact model is SF314- 510G
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Ayyyushhhhh,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. ​

  • Callistemon
    Callistemon Member Posts: 106 Skilled Fixer WiFi Icon
    Ayyyushhhhh said:
    I bought acer swift 3x 5 days ago. It has a decent battery with 6-7 hrs of battery life with location off. But I have a major problem than battery on my product that is of heating. It is heating too much, it can go 55 C even in light usage such as using browser with few pdf open. 

    Is it normal or my product is defective? I think my fan is not working , is there any way to check the fan. I used speedfan but it is not showing anyhting.

    Thread was edited to add model name to the title


    Is this the battery or CPU temperature? If it is the battery, then the fans will not cool it down much, and if it is the CPU, then those are normal temperatures. The fans are mostly silent since the fan is made from thin metal blades.
  • Ayyyushhhhh
    Ayyyushhhhh Member Posts: 18

    Tinkerer
    Callistemon said:
    Ayyyushhhhh said:
    I bought acer swift 3x 5 days ago. It has a decent battery with 6-7 hrs of battery life with location off. But I have a major problem than battery on my product that is of heating. It is heating too much, it can go 55 C even in light usage such as using browser with few pdf open. 

    Is it normal or my product is defective? I think my fan is not working , is there any way to check the fan. I used speedfan but it is not showing anyhting.

    Thread was edited to add model name to the title


    Is this the battery or CPU temperature? If it is the battery, then the fans will not cool it down much, and if it is the CPU, then those are normal temperatures. The fans are mostly silent since the fan is made from thin metal blades.
    I think this is what creates the problem..intel optane memory

  • Ayyyushhhhh
    Ayyyushhhhh Member Posts: 18

    Tinkerer
    Easwar said:
    Hi Ayyyushhhhh,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. ​

    nothing happened
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Can you check temperatures with hwmonitor?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Ayyyushhhhh
    Ayyyushhhhh Member Posts: 18

    Tinkerer
    egydiocoelho said:
    Can you check temperatures with hwmonitor?
    here it is
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    In my opinion, it's normal. Now, regarding the fans, do you hear the noise of the fans running?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
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  • Ayyyushhhhh
    Ayyyushhhhh Member Posts: 18

    Tinkerer
    egydiocoelho said:
    In my opinion, it's normal. Now, regarding the fans, do you hear the noise of the fans running?

    There is no fan noise that's the issue.. and i'm unable to detect fan using speed fan software hinfo etc. do your swift 3x produce noise?
  • billsey
    billsey ACE Posts: 34,225 Trailblazer
    If the fan were not running the temperatures for the CPU would be quite a bit higher. Your numbers look perfect. You likely will not hear the fan unless it's running at near maximum speed, and that will take CPU temperature in excess of 80-90°C.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ayyyushhhhh
    Ayyyushhhhh Member Posts: 18

    Tinkerer
    billsey said:
    If the fan were not running the temperatures for the CPU would be quite a bit higher. Your numbers look perfect. You likely will not hear the fan unless it's running at near maximum speed, and that will take CPU temperature in excess of 80-90°C.
    And what about the battery drain? It only lasts 4-5 hours.
  • billsey
    billsey ACE Posts: 34,225 Trailblazer
    Battery life is primarily determined by the applications running, either in the foreground of the background. Apps that use the network or do lots of disk activity use the most battery. Typically browsers and antivirus apps are problematic for battery life. Are you still using the antivirus that came preinstalled or have you switch to just using Windows Defender?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ayyyushhhhh
    Ayyyushhhhh Member Posts: 18

    Tinkerer
    billsey said:
    Battery life is primarily determined by the applications running, either in the foreground of the background. Apps that use the network or do lots of disk activity use the most battery. Typically browsers and antivirus apps are problematic for battery life. Are you still using the antivirus that came preinstalled or have you switch to just using Windows Defender?
    no, I have uninstalled the anti-virus. and I'm using Opera browser only.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Try optimizing the battery:
    a) activate power save mode in power options:

    b) enable battery saver mode always:

    c) enable airplane mode and disable bluetooth:

    d) decrease the display brightness:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
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  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    edited July 2021
    Acer has recently released a new version of bios, which dynamically adjusts the fan speed according to the cpu/gpu temperature: https://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.12_A_A.zip?acerid=637604675012395235&Step1=ULTRA-THIN&Step2=SWIFT&Step3=SF314-510G&OS=ALL&LC=pt&BC=ACER&SC=PA_3
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

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