Laptop freezing while watching video - nitro 5 an515-43
K222
Member Posts: 23 Troubleshooter
From last 2 month.. I've been facing a problem ... While watching full screen videos on my acer nitro 5 an515-43 my laptop freezes... I had to shut it off
By power option.. it's so annoying to having this issue again after a hard reset... How can i fix this??
By power option.. it's so annoying to having this issue again after a hard reset... How can i fix this??
//Edited the content to add model name.
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Answers
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K222 said:From last 2 month.. I've been facing a problem ... While watching full screen videos on my acer nitro 5 an515-43 my laptop freezes... I had to shut it off
By power option.. it's so annoying to having this issue again after a hard reset... How can i fix this??
https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500x-series/radeon-rx-560x
windows 10/11 optimization guide for gaming
Windows 10/11 optimization guide for gaming — Acer Community
My AN515-43 laptop UserBenchmark-
https://www.userbenchmark.com/UserRun/515145660 -
GAMING6698 said:After resetting you need amd driver updated you have rx560x download from my link install and restart then check .while installing turn off your antivirus. Install latest amd radeon software 20.2.2 installing this automatically update your driver
https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500x-series/radeon-rx-560x0 -
Then you have a wifi issue
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I am not an ACER employeeThank you and have a blessed day★★ ACE Pathfinder 2019★★
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K222 said:I have done it but nothing happened that problem is still going on... And i forgot to mention.. it's only happening whenever I'm seeing a video online... Offline videos having no issueswindows 10/11 optimization guide for gaming
Windows 10/11 optimization guide for gaming — Acer Community
My AN515-43 laptop UserBenchmark-
https://www.userbenchmark.com/UserRun/515145661 -
GAMING6698 said:Andylb is right ,try to watch online in other browser .set power plan in high performance from nitro sense0
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Reset your modem "turn Off, wait 1 minute, then turn back On". If it continues, contact your internet provider and see if they have a solution?0
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K222 said:I thought it was happening for chrome browser but then i tried microsoft edge... But there was the same prblm also...windows 10/11 optimization guide for gaming
Windows 10/11 optimization guide for gaming — Acer Community
My AN515-43 laptop UserBenchmark-
https://www.userbenchmark.com/UserRun/515145660 -
Hi K222,Wondering have you had any luck in dealing with this problem ?I have the laptop now for a bit and recently this started occurring.Screen goes black, with a high pitch/scrambled noise coming out of the sound device.Only shutting of the Power does anything to help.Thanks.1