No sound AN515-55

hookdk
hookdk Member Posts: 28 Enthusiast WiFi Icon
I have no sound on my Acer Nitro (AN515-55) it has happend recently... Either after win update to 21H1 or an Nvidia new driver update (by nvidia automatic tool)

I have tried all og this on this page here:
https://www.minitool.com/news/audio-services-not-responding-fix.html

Including reinstalling the sound driver from Acer Support page - but all to no luck..

Why and what can be the reason for this and how to fix it please ??

Answers

  • hookdk
    hookdk Member Posts: 28 Enthusiast WiFi Icon
    edited June 2021
    I have it working now..... Today I ran the installation tool that comes with the audio driver downloaded from acer support....
    AND I now have it working... I also ran this yesterday where it didnt work.... But yesterday I manually removed the audio driver before running the "acer audio installation tool"..... Today I just ran the installation tool withoit removing the audio driver frist and its now working... Nice!!...

    BUT so because I also today did all what it said in link I posted in first comment - I cant tell if its a combination of doing above (first post) and then reinstalling the driver again or what it is... But here is all in all stated what I did - and now have it working... Thanks...

    (Cant see here in Acer forum how to mark this post as solved but it is now)
  • naherch
    naherch Member Posts: 1 New User
    hookdk, I have exactly the same problem. I will try what you had success with. Thank you
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi naherch,

    May I know the full model name of your unit.