i have 2 acer laptop one is travel mate P2 serios .. when turn on the laptop its not power on only

aaser
aaser Member Posts: 1 New User
edited March 2018 in TravelMate and Extensa
i have 2 acer laptop one is travel mate P2 serios  .. when turn on the laptop its not power on only

Answers

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Did this happen suddenly? Does it turn on when plugged in to mains? Jack E/NJ

    Jack E/NJ

  • bravendredd
    bravendredd Member Posts: 2 New User
    I have an Acer travelmate i3 gen10 purchased last october 2020, last time my kid watched video on youtube and got it battery drain and when i charged it there's no light on battery charging and the laptop wont turn on, tried different charger from other acer laptop but still not charging also tried battery reset also didn't work.. any suggestion
  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Sounds like battery drained below critical 5% level. Battery might not be recoverable but let's try anyway. Remove charger. Insert paperclip into reset pinhole on the bottom for 60 seconds. Plug charger back in. Walk away from it for a few hours to see if the battery charge LED finally turns on to a steady orange. If yes, wait a few more hours till it turns steady blue. Then try to turn it on again. 

    Jack E/NJ