My Nitro 5 is acting up... - AN515-54-588T

gttyimgs
gttyimgs Member Posts: 3 New User
edited June 2021 in Nitro Gaming
Before I explain everything, the model number on the website I bought it from is AN515-54-588T.

I got it just under a year ago, and up until now it didn’t have any issues for the most part. But since yesterday, it’s just refusing to turn on. I mean, the orange light comes on when I plug it in, and the blue one comes on for a couple seconds when I hit the power button. The keyboard and screen don’t turn on though, and I’m not hearing the fans either.

My model also doesn’t contain a pinhole, unfortunately. If you think you could help me out, just shoot me a reply. Thank you.

//Edited the content to add model name.

Answers

  • gttyimgs
    gttyimgs Member Posts: 3 New User
    I think I just answered my own question, when I plug my charger in, the light for that socket is blue now, and allegedly that means the battery is screwed, and the battery in this model is non-removable apparently. I would really appreciate a hand.
  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,641 Pathfinder
    If you want to reset the battery, you only can take the bottom cover out, unplug the battery and hold the power button to drain the power.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    gttyimgs

    Without opening the laptop we will try to help you..   Kindly follow the steps given below..

    Turn off the laptop. Disconnect or unplug  the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you dont find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug  the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed,  flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

    While turning on the computer, tap f2. It  will go to bios. Press f9  once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.


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  • gttyimgs
    gttyimgs Member Posts: 3 New User
    Okay, thank you for your help. I opened the thing up, the battery wasn’t in great condition, but even when I took it out it still didn’t turn on or anything. I’m gonna be sending it in to a local computer shop so they can run a diagnostic on it.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    You need to turn off the computer, unplug the power adapter, press the power button for thirty seconds, and leave the laptop off for thirty minutes:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi gttyimgs,

    It's a good idea. Update us back once you resolved the issue. 

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