My predator Helios PH315-51 laptop screen is blinking purple continuously

Nadeera
Nadeera Member Posts: 6

Tinkerer

it started 2 days a go.  it works fine for few hours..then  randomly start blinking purple continuously..... I reinstall graphic drivers,uninstall recently install software,uninstall icloud.
nothings works...i can't go out to meet technician because of Covid 19 lockdown...can anyone help plz ?

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Nadeera,

    How the screen looks in BIOS page.
  • Nadeera
    Nadeera Member Posts: 6

    Tinkerer

    Easwar said:
    Hi Nadeera,

    How the screen looks in BIOS page.
    it is still blinking purple in BIOS page.
    when i connected my laptop to a 
    external display(my tv) using HDMI cable my laptop screen still blinking but external display works fine.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Nadeera,

    If you are getting purple screen in BIOS page means it is a hardware issue. What happens when the external monitor is not connected to the laptop. Are you gettaing a clear screen.
  • Nadeera
    Nadeera Member Posts: 6

    Tinkerer

    Easwar said:
    Hi Nadeera,

    If you are getting purple screen in BIOS page means it is a hardware issue. What happens when the external monitor is not connected to the laptop. Are you gettaing a clear screen.
    yes. I'm also thinking this is a hardware problem. most of the time screen is blinking purple. sometimes screen  works fine for hours. can it be my laptop screen gone bad ?  if this was my GPU/motherboard gone bad, would my external display should sow those purple blinking lines ?
  • Coqui13
    Coqui13 ACE Posts: 2,215 Pathfinder
    Nadeera said:
    Easwar said:
    Hi Nadeera,

    If you are getting purple screen in BIOS page means it is a hardware issue. What happens when the external monitor is not connected to the laptop. Are you gettaing a clear screen.
    yes. I'm also thinking this is a hardware problem. most of the time screen is blinking purple. sometimes screen  works fine for hours. can it be my laptop screen gone bad ?  if this was my GPU/motherboard gone bad, would my external display should sow those purple blinking lines ?

    Most definitely Nadeera, if i was you, i would've contacted Acer local support already to have my unit diagnose and repaired under warranty because based on the info you have shared it can be either the Flex Cable or the LCD itself that needs replacement, good luck..




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  • Antisocial_Dev
    Antisocial_Dev Member Posts: 1 New User
    Did you find any solution?
    I'm having the same issue with my Acer Nitro 5
  • AlphaXexia
    AlphaXexia Member Posts: 6

    Tinkerer

    edited January 27

    Any update @Daneera

  • AlphaXexia
    AlphaXexia Member Posts: 6

    Tinkerer

    Any update @Nadeera ?Anyone ? @Easwar? cause im getting the same issue my Nitro 5