There are suddenly appeared Vertical lines on acer swift 3 Screen

SDK96
SDK96 Member Posts: 12

Tinkerer

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Best Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi SDK96,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​Mention the model name of your unit. 
  • billsey
    billsey ACE Posts: 33,968 Trailblazer
    Answer ✓
    Yes, when it shows up like that in the BIOS or during the splash screen, it's time to contact Acer support for a warranty repair. It's definitely in the hardware. :(
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi SDK96,

    How the screen looks in BIOS page. 
  • billsey
    billsey ACE Posts: 33,968 Trailblazer
    Yes, either the BIOS screen or the initial splash screen will show whether the issue is hardware or a Windows problem.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • SDK96
    SDK96 Member Posts: 12

    Tinkerer

    Easwar said:
    Hi SDK96,

    How the screen looks in BIOS page. 
    @Easwar @billsey this is how intial page looks like after few minutes. Some times it shows acer logo
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi SDK96,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​Mention the model name of your unit. 
  • billsey
    billsey ACE Posts: 33,968 Trailblazer
    Answer ✓
    Yes, when it shows up like that in the BIOS or during the splash screen, it's time to contact Acer support for a warranty repair. It's definitely in the hardware. :(
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.