Acer keeps hibernating after 2 minutes - Swift SF113-31

ScrabbleKi
ScrabbleKi Member Posts: 4 New User
edited May 2021 in Swift and Spin Series
My Acer swift keeps going into hibernation every couple of minutes and I have to press the space bar to wake it up again.

I have made sure all power settings in Windows 10 Swift SF113-31 are set for all parts of the machine to never switch off or hibernate whilst plugged in, but it still does it. I have tried to reinstall windows, but I can't due to the machine going into hibernation whilst trying to complete the process.

Anyone else had this problem?

Many thanks

//Edited the content to add model name.

Best Answer

  • ScrabbleKi
    ScrabbleKi Member Posts: 4 New User
    edited May 2021 Answer ✓

    Have gone into the bios and it shows as v1.05 

    I have changed all the power and sleep settings to 5 hours and also tried the never turn off option but problem still occurs after a couple of minutes
    Have just updated BIOS from 1.05 to 1.13 successfully but still same problem
    Doh! I am such an *****!

    I'd checked everything from the BIOS to the power settings and the hibernation settings presuming it was going into hibernation.

    What I didn't check was the screensaver setting which had somehow been set to 1 minute! Turned that off and now working ok!

    Sorry everyone! Schoolboy error

    Thanks for the help though, at least the BIOS is up to date now

Answers

  • What is the version of the bios?

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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi ScrabbleKi,

    Try to change the sleep settings and the check the issue. 
    How to change Sleep settings on Windows 10
  • ScrabbleKi
    ScrabbleKi Member Posts: 4 New User
    Have gone into the bios and it shows as v1.05 

    I have changed all the power and sleep settings to 5 hours and also tried the never turn off option but problem still occurs after a couple of minutes
  • ScrabbleKi
    ScrabbleKi Member Posts: 4 New User
    Have gone into the bios and it shows as v1.05 

    I have changed all the power and sleep settings to 5 hours and also tried the never turn off option but problem still occurs after a couple of minutes
    Have just updated BIOS from 1.05 to 1.13 successfully but still same problem
  • ScrabbleKi
    ScrabbleKi Member Posts: 4 New User
    edited May 2021 Answer ✓

    Have gone into the bios and it shows as v1.05 

    I have changed all the power and sleep settings to 5 hours and also tried the never turn off option but problem still occurs after a couple of minutes
    Have just updated BIOS from 1.05 to 1.13 successfully but still same problem
    Doh! I am such an *****!

    I'd checked everything from the BIOS to the power settings and the hibernation settings presuming it was going into hibernation.

    What I didn't check was the screensaver setting which had somehow been set to 1 minute! Turned that off and now working ok!

    Sorry everyone! Schoolboy error

    Thanks for the help though, at least the BIOS is up to date now