Hashtag and At sign won't work, displaying other signs (£ and ") - AN515-52

Tyuio
Tyuio Member Posts: 3 New User
edited May 2021 in Nitro Gaming
When I press At sign it gives me " and when I press the hashtag sign I get £.

How do I change these keys back to normal? I got the laptop like this.
Please help if you can.
Thanks in advance.

//Edited the content to add model name.

Answers

  • Hello! What is the exact model of your notebook? Example an515-51-75kz! What is the keyboard language?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • Tyuio
    Tyuio Member Posts: 3 New User
    AN515-52 is the model I think, the keyboard language is Hebrew and English, thanks in advance.
  • When you connect an external USB keyboard, do the same problems occur? Have you checked if reinstalling windows 10 by pressing alt + f10 before the Acer logo, if the problem remains?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Tyuio
    Tyuio Member Posts: 3 New User
    This problem is not common, I assume? I won't reinstall my windows now, so better try and find another solution. What do you recommend? Thanks in advance.

    I don't have an external keyboard so it's no use to try. I wish there is an easier solution to this problem.
  • Ideally, you should check to see if the problem persists when using an external keyboard!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jazman
    Jazman Member Posts: 7

    Tinkerer

    Hi Tyuio, so I have the same issue. It's NOT ONLY YOU.   this is the Nitro5 Keyboard layout... the # which is usually the no3 button is replaced with that of the NEW-ACER split ENTER keys(you'll note the Enter ket is now split into 2 keys) .. which I got used to... well I thought I did until I realized...

    The Keys SWOP places RANDOMLY !!! yes, you heard... SWOP places LOL...   (one minute it's in the "Normal place of the no3 key, next its the split Enter key)

    I use the "#" key for my passwords (and it helps a lot when the password is ******** out)  so when my ACER decides to swop the # key... I never know if it's entered the correct password... so now I type my username & password in one word and copy and paste my password - THANK YOU ACER for making my life easier LOL.

    also, the " key isn't even displayed on the keyboard LOL... so ya gotta figure out where it is ..lol.. much like an easter egg hunt- THANK YOU ACER for the adventure LOL 

    I'd Love an Acer technician to give their feedback in layman's terms, so I can understand how this happens?

    However, I have no regrats buying my ACER NITRO 5 not even 1 letter! its a great laptop and serves me proud! 
  • @Jazman What is the exact model? Example an515-51-58vh.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)