Chromebook 315-3H Will Not Turn On

lfishl88
lfishl88 Member Posts: 1 New User
in Chromebooks
It is not responding to the power key, though the little blue light on the left side is on. This machine is about 4 months old.

Answers

  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    @lfishl88
    unplug the charger and press and hold the power button atleast for a minute the blue light will turn off, if still it does not turn off than try the below step
    1. Turn off your Chromebook.
    2. Press and hold Refresh  + Power  for 30 seconds to a minute the lights will go off. When the lights go off than turn on the laptop normally
    Click on 'Yes' if the comment answers your question!
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    lfishl88 said:
    It is not responding to the power key, though the little blue light on the left side is on. This machine is about 4 months old.
    Try a hard reset. Disconnect the power source and hold the refresh button (4 button on the top row) and press and power button. Press and hold these 2 keys together for 5 sec and then connect the power source.

    Try powering on the device.. this should work.. Please share the result here
    Click on 'Yes' to accept my comment as answer
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    lfishl88 said:
    It is not responding to the power key, though the little blue light on the left side is on. This machine is about 4 months old.
    If the above steps dint work. try to turn off the unit, press the power until all lights goes off and try to connect with external monitor if it shows the display on the other screen. 
    Accept if its Helpful.   B)
  • TucsonTony
    TucsonTony Member Posts: 1 New User
    Thanks Jack22 worked great!!!

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