Chromebook 315-3H Will Not Turn On

lfishl88

It is not responding to the power key, though the little blue light on the left side is on. This machine is about 4 months old.

Jack22

@lfishl88
unplug the charger and press and hold the power button atleast for a minute the blue light will turn off, if still it does not turn off than try the below step

1. Turn off your Chromebook.
2. Press and hold Refresh  + Power  for 30 seconds to a minute the lights will go off. When the lights go off than turn on the laptop normally

Rudy21

lfishl88 said:

It is not responding to the power key, though the little blue light on the left side is on. This machine is about 4 months old.

Try a hard reset. Disconnect the power source and hold the refresh button (4 button on the top row) and press and power button. Press and hold these 2 keys together for 5 sec and then connect the power source.

Try powering on the device.. this should work.. Please share the result here

christy1

lfishl88 said:

It is not responding to the power key, though the little blue light on the left side is on. This machine is about 4 months old.

If the above steps dint work. try to turn off the unit, press the power until all lights goes off and try to connect with external monitor if it shows the display on the other screen. 

TucsonTony

Thanks Jack22 worked great!!!