My A514-53-32TN seems not responding

Zyong
Zyong Member Posts: 3 New User
So my laptop has just been shipped back to me from Highpoint Service Centre for a suspected defect on arrival (DOA). However, when I plugged in the charger, the charger indicator LED is still dim, and the laptop is not responding when I press the power button. I am confused, did I missed any steps or anything in starting my laptop?

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