Acer Nitro AN515-51 Random BSOD

metabee
metabee Member Posts: 4 New User
in Nitro Gaming

BSOD FAULTY_HADWARE_CORRUPTED_PAGE

NVDisplay.Container.exe apparently fails to close
it loads aswSP
loads aswSnx
loads FileCrypt
loads aswMonFlt
loads Driver
load complete
npsvctrig


People from Avast said that might be crash occurring during the close  NVDisplay.Container.exe.
I've seen many different topics related to BSOD on Acer Nitro but none of them helped me so far. I have been this problem since I've got the computer and thought that it might someday stop but since the pandemic I haven't been able to contact the support and so I'm stuck with it. Anyone have any idea what could I do at this point?

If someone is interested in the dump I can PM you the updated file.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi metabee,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 
  • metabee
    metabee Member Posts: 4 New User
    Done.

    Just to give a context, the BSOD is happening on a weekly basis and all of sudden, so I'll come here again to tell if the solution succesful or not in at least 3 weeks. 
  • metabee
    metabee Member Posts: 4 New User
    It didn't work. I had a blue screen again. Same error.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi metabee,

    # Reset the unit, (It will remove all the data--->Unit goes to Day 1 of default version)

    1. Turn OFF the unit.
    2. Press and hold Alt+F10 keys(without releasing the keys) ---> Trun ON the unit. 
    3. You will get a blue screen(Title Choose an option). (Release the keys)
    4. Click troubleshoot option.
    5. Click on Reset this PC.
    6. Go with the option (Keep my files/Remove every thing)
    7. Then follow the on screen instruction. 

    Check this T/S and post the result. 
  • metabee
    metabee Member Posts: 4 New User
    Okay. I've just finish backup and now I'll run the troubleshoot. If the blue screen ever happens again after 3 weeks I'll return to you.
  • metabee2
    metabee2 Member Posts: 2 New User
    So the problem came back.
  • metabee2
    metabee2 Member Posts: 2 New User
    @Easwar bumping here from another account. Any guesses left?

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