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My monitor VG27OU dont work

Member Posts: 6 New User
Hi,

I'm traying yo connect a diferent pc in a HDMI Port that it's just used for another one, but the monitor dont work... I think that I must reset the monitor, but dont work too, do yo have any idea for this problem?

Thanks for your time!!!

Regards!!

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Answers

  • Member Posts: 6,727 Guru
    Hi ferchagal,

    Is there any light indication when you try to turn ON the monitor. 
  • Member Posts: 6 New User
    I think that the monitor has saved that device in that port, either HDMI or DP, and it does not accept another pc connected in the same port
  • Member Posts: 6,727 Guru
    Hi ferchagal,

    ferchagal said:
    I think that the monitor has saved that device in that port, either HDMI or DP, and it does not accept another pc connected in the same port
    No monitors are plug and play device nobody can save any thing on in the monitor. It may be issue with the port or the cables. Check is there any damages in the port or on the cables. 
  • Member Posts: 6 New User
    Thanks for your attention !!, It has no damage to the cables or the ports. And the funny thing is, what happens to the three ports it has (2 HDMI and a DP)
  • Member Posts: 6,727 Guru
    Hi ferchagal,

    Are you getting any error like no signal.
  • Member Posts: 6 New User
    Yes. I just saw that error. Can you help me?, please...
  • Member Posts: 6,727 Guru
    Hi ferchagal,

    It looks like issue with the cables connected to the unit. Please check it. 

    # Power drain,

    1.Unplug all the cables.
    2. Shutdown the unit.
    3. Press and hold the power button for 30-40 seconds and try to turn it ON.

    Check this T/S and post the result. 
  • Member Posts: 6 New User
    It's work!!!... Great!!!... Thanks a lot of... 
    :)
  • Member Posts: 6,727 Guru
    Hi ferchagal,

    Good to know and thanks for your update.

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