PM161Q No Signal

LMG01
LMG01 Member Posts: 2 New User
I just purchased two portable monitors to use with my laptop while traveling.  I've used portable monitors before on this laptop but cannot get a signal for this recent purchase.  My laptop is a Dell Inspiron 7706 2n1.  Anyone have suggestions for troubleshooting?  I tried both.  Same results and also tried them on another laptop.  Same results.  :-(
Thanks!

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi LMG01,

    May I know what cables are connected to the unit. 
  • LMG01
    LMG01 Member Posts: 2 New User
    Hi, Easwar!
    It is connected via the USB Type C cable.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi LMG01,

    Any chance to connect through HDMI or VGA cables. 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi LMG01,

    Any chance to connect through HDMI or VGA cables. 
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Specs say "To display video signal via Type-C, the source device needs to support DP-Alt mode." Are you sure the Inspiron is using that, or are they using one of the other video over USB possibilities, like HDMI over USB-C?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.