very slow internet and downloading speed

eclipze35
eclipze35 Member Posts: 1 New User

Hello,

I just bought a brand new Acer Aspire M Ultrabook today and brought it home and am very disappointed in the downloading and internet speed. There must be a setting or something that is not right. For example, I tried to download firefox and it literally took over an hour to download. I tried it on my other laptop (about 6 years old) and it took under 15 seconds. It reminds me of the old dial up days. My download speed is 0.32 mbps and my upload speed is over 10 mbps. I use a wireless router and have comcast cable internet. Please let me know if any of you guys have any idea of what is going on.

Thanks!

Answers

  • alicepattinson
    alicepattinson Member Posts: 160 Troubleshooter

    Ahmmm. Maybe it's your internet connection that is slow

  • thuanluc
    thuanluc Member Posts: 2 New User

    You can try to contact your internet provider to set up the faster speed (as some of the carrier they can set up to different download speed). Another reason mightbe your version of operation system, if you are using Android os, better to have Jelly bean version, i.e. 4.1.2 something...that can be faster

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