Second acer v3-571-9831 to fail in 3 months.

acersucks
acersucks Member Posts: 1 New User

I bought my first Acer computer a few months ago.  It didn't work right out of the box.  I returned it now after a little over a month the replacement is shutting itself off.  Each time I have tried to get help from Acer support the live chat person can hardly speak (type) English.  I tried email and same results.  Customer support has been no help. When I asked for a customer support person in the US I was disconnected.  Any idea why this computer is shutting itself off?

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    haven't provided information on what you doing or when it shutting off

    no way of knowing what is happening with the system

  • Leho
    Leho Member Posts: 525 Mr. Fixit WiFi Icon

    Acers

    Perhaps a silly question, but you imply that the replacement is shutting off (presumably all by itself).

    Are you sure that it is shutting off versus Sleep or Hibernation?

    Leho

     

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