erecovery didn't work

bathmaster7
bathmaster7 Member Posts: 2 New User

I have laptop with a trojon horse get in a system and it kept randomly booting the system after a breaf blue screen. Windows security base said the only way to get rid of it , would be to use the recovery. Because this type inbeds to deep for systems restore to get rid of it. So I did an erecovery and now the only way to boot to the operating sytem is to go through the memory analyizer and hit escape then it boots up the operating systemy after I choose the boot system normal. Don't get why the erecovery didn.t work. It's an Aspire laptop here is the Identity card . Product Aspire 5733Z, serial#[edited for privacy], SNID#[edited to comply with guidelines], PART# LXRJWO2106, FUB# FBM21. DLR#FBM21. I would realy be thankful for some help here. Tommy

Answers

  • bathmaster7
    bathmaster7 Member Posts: 2 New User

    I guess Acer doesn't want to touch this issue. People are looking but no one is answering why acer erecovery doesn't work??? I have reloaded tons of systems and never had this problem. I guess I will have to call and be on the phone for hours till I get this fixed. I thought you guys were here to help in real time???

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