Aspire 5742-6682 hard drive crash reload issue

PUP5674
PUP5674 Member Posts: 5 New User

Aspire 5742-6682 hard drive has now crashed 4 times since I bought it 1 yr and 4 mo ago. Can someone PLEASE HELP ME!!! I am trying to fix this myself, but after going thru all the disc reloads and it pulls up the Windows desktop it loads some icons then an ACER screen comes up and starts loading all the (what I'm guessing is the drivers/programs) and when it gets to the # 29/42 "Installing LITE-ON Camera utility Crystal Eye" it just stays there & has been there for over 2 hrs. PLEASE HELP!!!!!

 

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