brand new acer lap top not working

claraph
claraph Member Posts: 1 New User

i have bought a new acer lap top from comet uk which does not work at all and I need it to be fixed or replaced but comet say they cannot be held responsible and i need to contact acer directly, who do i need to contact?

Answers

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    Hello claraph, Sorry to hear about the recent issues you have been having. what country do you live in?

  • guardone
    guardone Member Posts: 2 New User

    I just began to use an aspire v3 from comet, new  win8. While setting up, it hit a problem and tried to reset but could not find a boot device. afer switching the power off on it did a chkdsk of c: then reset itself and now seems ok.

     

    so if you have a similar model, is it win8, have you given the battery a chance to load some power, is it electronically dead, or just faulty windows. where are you geographically?

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