Blank screen after "removing" McAfee

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Ulysses
Ulysses Member Posts: 2 New User
Aspire 4810TZ. I removed McAfee using software removal utility. Asked to restart notebook. Only get a blank screen. Power light on, radio light on but nothing else.

Any ideas on how to recover from this ?

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  • st3ph3nnity
    st3ph3nnity Member Posts: 220 Enthusiast WiFi Icon
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    Did you manage to sort this out yet ?

     

    I would restore to factory settings via the Alt + F10 key (just as the initial "press F2 to enter BIOS" page shows) and when completed either uninstall via the control panel "uninstall a program" box...or just disable McAfee and this will stop it running.

     

    This may help...

     

    http://community.acer.com/t5/Knowledge-Base/Reloading-your-Acer-computer/ta-p/45793

     

     

     

  • Ulysses
    Ulysses Member Posts: 2 New User
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    When I power on, the screen "lights up" but nothing appears, no prompts, nothing.

    At what point do I try Alt + F10 ? Or indeed anything else ? I am completely stuck.
  • st3ph3nnity
    st3ph3nnity Member Posts: 220 Enthusiast WiFi Icon
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    Sorry for misunderstanding...I imagined you at least got to the pre-load of windows where you have the option to "press F2 to enter BIOS".

     

     

     

This discussion has been closed.