I purchased my Acer Aspire 1-30-13. The computer has been sent back 3 times and redone online once. Acer has had my computer 30 days since 1-31-13. Each time i try to put my programs in, it crashes. One time the operating system crashed and I sent it back. They returned it with no operating system at all. Back again, where it is right now. I paid the postage $72 the first time and they thankfully provided free postage the next 2 returns. I cannot recomend this Company. I have no idea what will happen next if I ever get it back. This is a LEMON and the company will not stand behind it. If it was a car, there would be a new one in my driveway now.