Laptop sleeping?

Dwarfeh_Kitteh
Dwarfeh_Kitteh Member Posts: 2 New User
When I touch the screen or even move the laptop slightly or rest my wrist on it, it goes into sleep mode. I've turned off the "Sleep when closing lid" and it's still doing it but not as much. Little help please? It's under 12 months old, but a bit wary about sending it off unless it's necessary.

Answers

  • ThV5k
    ThV5k Member Posts: 327

    Tinkerer

    Hello

     

    Sorry you have a sleep mode issue. Since your unit is within the one year manufacturer's warranty period I suggest you contact your Acer service center of your region and this will allow a technician to do some troubleshooting and if necessary he/she will inform you if you need service.

     

    Take advantage of the qualified expertise of the  technicians while you are under warranty.

     

    http://www.acer.com/worldwide/support/

     

    Have a good day.

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