Why can't i find my Network Adapter

Miguel
Miguel Member Posts: 12 New User

i have a acer aspire 5552 plzz someone help me out here

Answers

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    Hello Miguel, So i would need a little more info on the issue you are having with the unit to give you a few steps Smiley Happy so is the issue you are not able to connect to wireless, LAN, or both?

  • Miguel
    Miguel Member Posts: 12 New User

    both no wifi no internet nothing works i plug in internet cable nothing..try to install drivers nothing

  • Miguel
    Miguel Member Posts: 12 New User

    i forgot to say with win 7 device manager does'nt show network adapter, but win 8 device manager shows it

  • Miguel
    Miguel Member Posts: 12 New User

    Is there no one who can help plzz

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    ok so you upgraded to windows 8 and this started to happen? if this is the case goto WWW.support.acer.com and find your system and then download the windows 8 driver for the card Smiley Happy

  • Miguel
    Miguel Member Posts: 12 New User

    no thats not it it stop from win7 and i try to update drivers nothing happened then i check device manager and my network adapter was gone so i installed win8 and still nothing but when i check device manager network adapter is there but still can't connect to wifi or internet

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    I would follow the steps above and see if issue remains

  • Miguel
    Miguel Member Posts: 12 New User

    i keep getting this error(windows did not detect any networking hardware)...

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    Well this means that the hardware could be no longer working. If the unit is in warranty I would recommend calling into support at this time. Wish i could help more in the issue :/ hope all goes well

  • Miguel
    Miguel Member Posts: 12 New User

    win i install win8 i find network adapter in device manager..but no drivers and i try to install drivers but mothingn works...thanks for your help anyways

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