Support is a joke !!!!!!!!!!!!

USConsumer
USConsumer Member Posts: 1 New User

When trying to make a backup disc for my computer it only says to insert one disc history of using various pc's /laptops have proven that this process generally take two disc, however I proceeded. The operating system has failed and I'm now stuck with a laptop that won't update using the disc I've created. Technical support advised me that I could have the pc shipped in b/c I'm still in warranty only after I purchased the recovery disc.  I'm highy disappointed that I have to pay for the disc, the overall experience with the issue, and the fact there's no CUSTOMER SUPPORT only technical support. No one in techincal support knows corporate addresses or phone numbers and cannot esculate issues on the weekend. This is totally unfair.

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