My computer keeps freezing real bad and suddenly shuts off, why? I just bought it in Febuary 2013

shellyrena
shellyrena Member Posts: 1 New User

I think Acer Aspire 5742 was a bad purchase I have had nothing but problems and it is only months old. What can I do>?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I would start with restoring the system to the factory operating system to eliminate any possible software issues.  Attempt to run with the factory load and no additional programs for some time to see if the problems persist.

     

    If the problems persist under the factory operating system, you may have hardware issues.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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