Slow or no shut down

Rogmarble
Rogmarble Member Posts: 29 Enthusiast WiFi Icon

Extensa 4420 running Vista sometimes will not shut down.

 

Sometimes if I select RESTART it shows the screen saying "Shutting Down" but does nothing for hours and I have to use the power button to force the shut down.

 

The computer re-starts and seems to be OK

 

Other times if I select SHUTDOWN it will do the same thing while other times this approach will also result in no shut down which again requires power off to complete the shut down.

 

 

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