Unable to open my Bluetooth device

IH
IH Member Posts: 3 New User

Answers

  • Sharanji
    Sharanji ACE Posts: 4,553 Pathfinder

     

    Hi..

     

    You need to specify the model number of your computer.

    Was the Bluetooth working earlier?

    Name of the operating system installed in your computer?

     

    If the bluetooth was working earlier, specify the error message you are receiving now.

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • IH
    IH Member Posts: 3 New User

    The model Aspire 5740DG, it was working fine. The issue is I'm unable to activate it via the tab-button.

    Thanks

  • Sharanji
    Sharanji ACE Posts: 4,553 Pathfinder

    Hi..

     

    You need to press Fn + F3 key to enable or disable the Bluetooth functio in your computer.

     

    If the issue persists you need to reinstall the bluetooth drivers

    Here is the weblink to install the Bluetooth drivers :

    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • IH
    IH Member Posts: 3 New User

    Hi, thank you so much I will try that.

    Regards

  • S3-391
    S3-391 Member Posts: 1 New User

    I am having a similar problem.  My one-week new Aspire S3-391-6862 (running Win8) crushed two days ago.  Acer Service chatted me through a reset.  Computer is working now but Bluetooth isn't and download time is considerable slower than before.

     

    Acer Device Fast-Lane indicates that Bluetooth is on.  Installed driver from Atheros site (Bluetooth hardware vendor according to Acer Support Driver and Manual page), Bluetooth still doesn't work.

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