Just purchased a router and modem internet connection is golden when connected through Ethernet cabl

timmanhunt
timmanhunt Member Posts: 1 New User

Recently purchased internet service along with modem and router,

I have internet access only when hooked up via ethernet cord, but when i venture over to utilize my routers wireless capabilities i am denied, My wifi- shows it have full service, but the Service if unknown, and no itnernet access

i talked to techincal support and they guided me through my Command Prompt and the wireless IP address was one other than that of my own, I was told that updating my computers adapter, or adpater settiings should fix that pronblem

I just need to know how to go about doing so . Please help me

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