Computer Crash

JayeTee
JayeTee Member Posts: 2 New User

My computer crashed & I had to completely re-install Windows Vista, I did not have the original disk for programs built into/loaded on my computer from the factory; to my surprise I was able to do so, but I lost all of my files that were on my computer. I thought when I re-installed Windows Vista, I would get back the programs that were originally installed on the computer from the manufacturer (Acer). Is there any wsay to get MS Office back that was originally on my computer?

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon
  • JayeTee
    JayeTee Member Posts: 2 New User

    Thank you SO MUCH Jeff(?)! Your video says it will restore the software that was originall on muy computer when I took it out of the box, I am hoping I understand that to mean I WILL get my MS Office back.  I already re-install Windows following some instructions, I  cannot remember, but the MS software did not re-install on my computer.  I will be following the instructions on your video for restoring to factory defaults, for Windows, I believed you said.

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