Acer aspire 7736ZG - freeze/nvidia error code 3

clrd137
clrd137 Member Posts: 1 New User

Hi,

For some time, I have an issue with my aspire 7736ZG

Acer aspire 7736ZG

CPU intell T4300

GPU nVidia G210m

 

Sometimes, the screen freezes for ~10-20 seconds and if sound is playing, it become very noisy, a very loud buzz with the music playing very slowly in background (BZZZZ-aaaa-ZZZZZ-nnnd-ZZZZZZZZZ-i-i-i-i-ZZZZZZ-t-t-t-t-ZZZZ-sss-ZZZZZ-sss-... very irritating). At the end of this nightmare for ears, a notification pop-up in the windows notification area, it should be something like "Nvidia 296.xx driver was not responding" (my computer is in french, so... approximative translation).

Once in ten, there's also a box saying "Nvidia error code 3 ... Would you like to visit http://nvidia.com.... (etc)" (done, but nothing helps, nvidia support doesn't seem to know what could it be.)

I've reinstalled windows 7 with the microsoft dvd (goodbye bloatwares and 11 gigs acer recovery partition), updated drivers, removed dust inside the computer, and... No change...

I could use many applications like photoshop, autocad, 3ds max and so one without any problem, but only one browser tab (tried firefox, ie, chrome, opera...) on youtube, dailymotion, or others sites, and it freezes miserably. I don't think it could be software-related, and I don't know what could be wrong with the hardware. The hdd seems to be ok, no sign of overheating (I'm pretty sure it has never exceeded 80°C).

Does anyone have any idea?

Can't (hmm, don't want to, warranty is over, furthermore I need it everyday at school) send it to rma, so I would like to fix it myself if possible (change ram, put some thermal grease on cpu/gpu/etc? - in fact, there's no thermal grease on the gpu, only a square of foam, don't know what it is exactly)...

 

thanks in advance

 

PS:I'm sorry for english mistakes, it's not my native language, and I don't have the time to check for grammar...

 

PS² Why can't I get support from the customercare website? Some fields in the technical help page are impossible to fill (date=>"Please choose a valid purchase date!", etc)

 

 

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