my acer aspire 5810tz-4657 wont connect to a wifi connection it keeps telling me to trouble shoot,

melicain
melicain Member Posts: 1 New User

i cant figure out what i need to do it says my wifi adapter is not detected but it still shows on the screen its on and working but wont let me connect

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Troubleshooting a device

     

    1. Is the device seen in Device Manager?
      If not, you may have a hardware issue that requires service.

    2. Does the device in Device Manager have an X or ! on it?
      X means that the device is disabled.  Enable the device.
      ! indicates there is a problem with the device.

    3. Uninstall and re-install the drivers for the device.

    If all of this fails to correct the issue, you may have a hardware issue and should call for assistance from your local service center.

This discussion has been closed.