Will not turn on

giempa
giempa Member Posts: 1 New User

Could  plugging a usb device kill the battery? My wife plugged in a Corsair Voyger and the laptop went blank and will not turn on. I followed the support instructions to discharge it , but no sucess. could we need a new battery?

The notebook was plugged into an electrical outlet at the time.

any feedback would be appreciated.

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