Browser not resolving

zekegonzalez
zekegonzalez Member Posts: 2 New User

I have an Acer Aspire One little netbook and I love it but it's a real drag that the browser (IE in this case) won't load web pages.  The internet connection does work though because I can go to a DOS Prompt and do an NSLOOKUP and then input the IP Number into the address bar and the browser will then display the page, but the problem is in the browser -- and I've tried 'em all, Firefox, Mozilla, Netscape even, Chrome, all of 'em, and the brower won't display the website (unless I manually plug in the IP Number.)

 

As far as I remember this has always been the case with this machine.  I'm afraid to do a reinstall w/ the Alt-F10 function because this has been a problem out of the box so I'm curious if it isn't something more related to factory issues, if maybe a few of them in a batch or two went out and there was a DNS issue found or something like that.

 

I'm having a guy at techsupportguy.com go through it w/ me and search the system for malware but our searches are coming up null and our effort is not resolving the problem.

 

Once again, there IS A CONNECTION and in network connections it shows it as connected and everything, and at the command prompt I can ping a site and do an nslookup and can plug that IP number back into the web browser's address bar and can see a page load then, but the browser never puts up a page with the address typed in normally.  I always get the error saying that Add-ons are NOT RUNNING with the browser and then it tells me to press the home page icon to take me to my home page but then after that it shows a Diagnose Connection Problem button in IE.

 

--I've upgraded IE to 8

--I've run the Service Pack 3 from a flash drive on the machine

--I've tried many different browsers

Answers

  • Phil-3
    Phil-3 Member Posts: 1,181 Seasoned Practitioner WiFi Icon

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